Best Managed IT Services in Texas

We’re in the business of making Business Technology & IT Services Manageable & Predictable.
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In Dallas & Houston, IT Support 
Managed IT Services And IT Solutions
IT Services In Houston

Managed IT Service Provider

We know that there are many challenges when it comes to running a business, and IT should be the last thing on that list. We're here to ensure that your technology is everything that you need it to be, exactly when you need it

Managed IT Services In Two Locations

Our two main offices are located in Dallas and Houston, TX. And of course, we also service the surrounding areas.
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Doctors Of Technology

Technology is everywhere. There's no escaping it. We communicate, share, strategize, and store our lives on it. It's the backbone of your business, and your business cannot function without it. We know how frustrating it can be when your technology doesn’t function properly, so call us doctors because we know exactly how to fix what's broken.
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Managed Service ProviderIT Solutions Dallas

All-Access Pass

Unlimited service by phone and email, along with remote technical support.

24/7 Monitoring

Our team works around the clock monitoring issues in key network elements (server, workstations, and firewall) before they become critical.

Time Savings

No more waiting in long call lines when you open a Service Request right from your desktop– no phone calls required!

Expert Technology

ADVANTEX technology experts include a diverse mix of experienced engineers that are committed to understanding how technology impacts your business. We build predictable solutions that are not only based on industry best practices, but also on over 20 years of experience serving small and medium-sized businesses.
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Unlimited IT Support

With ADVANTEX, you have an entire IT Support Team that’s aimed at your business technology success. Count on us to be there whenever you need us. We offer unlimited service via phone or email, along with remote technical support..

Fully Serviced

Complete services with management, server and firewall administration, and proactive maintenance. We also provide patch management on all machines, tested before deployment to ensure they are installed correctly.

Added Protection

Ongoing nightly preventative maintenance on all machines includes disk scans, defrags, flushing DNS cache, deleting temporary files and disk clutter for improved performance, and confirming that antivirus/antispyware and Automatic Updates are current and active.

24/7 Monitoring

We provide 24/7 network monitoring, so we can spot issues in key elements (servers, workstations,and firewall) before they become critical.

Time Savings

Save time by opening a Service Request right from your desktop...no phone call required!
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Unlimited Business IT Support—For One Flat Rate

Spend more time on growing your company and less time on balancing your books with Advantex Managed IT Services. Best of all, no surprise bills! We keep your network stable and free of issues, or it’s fixed at our expense (not including parts not covered by warranty). Our managed services come at a fixed rate, so you always know what to expect.
Managed IT Services
Our goal is to save you time and money, and our Managed Services will do just that. An investment in your technology is an investment in the future of your business.
Call 1-800-935-4774 Or Contact Us Below To Find Out More About Our IT Solutions!
Let's Talk

Need Help With Your Business Technology? Let's Talk! 

Call (800) 935-4774 today! Or fill out the form on this page for a consultation.  

A Complete Managed Service Provider

Complete services with management, server and firewall administration, and proactive maintenance. We also provide patch management on all machines, tested prior to deployment to ensure they are installed correctly.

Preventative Measures

Ongoing nightly preventative maintenance on all machines includes: disk scans, defrags, flushing DNS cache, deleting temporary files and disk clutter for improved performance, and confirming that antivirus/antispyware and Automatic Updates are current and active.
Managed IT Support
managed service provider

Predictable Technology Solutions

Best of all, no surprise bills! We keep your network stable and free of issues, or it’s fixed at our expense (not including parts not covered by warranty). Our managed services come at a fixed rate, so you always know what to expect.

The Right IT Solutions for Your Business

Ensuring that your technology is everything you need it to be, exactly when you need it, can create a huge challenge for businesses. ADVANTEX solves these challenges with our comprehensive line of proactive Managed Service offerings that aim to solve the IT issues before they break in the first place!

Introducing TOTAL CARE by ADVANTEX

We provide an all-in-one solution that combines IT support & business hardware. Contact Us To Learn More

Always Here For You

Get everything your business needs for one predictable flat monthly fee.

Technology isn't perfect, and we get that. Our team works 24/7 to provide you with solutions for all your tech-related problems. Our goal is to make sure that your technology is everything you need it to be, exactly when you need it.
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Managed IT
Voice/Data
ADVANTEX Tools
24/7 Monitoring 
All-Access Support 

ESSENTIAL CARE

With on-demand billing, Essential Care provides “Simplicity in IT”, simple business IT solutions to fit any budget. You get 24/7 unlimited support, our advanced security and management “NBox Tools”, and guaranteed peace of mind.

Learn more about ADVANTEX Essential Care, business IT solutions made simple!
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ADVANTEX TOOLS

Our technology stack is ever evolving and built with industry leading tools and software that’s been designed to work together. ADVANTEX Tools gives your inhouse IT Department all it will ever need to provide an enterprise support experience. Simplicity and scalability is realized through easy monthly billing.

Learn more about ADVANTEX Tools, the “technology in a box” solution designed to maximize the potential of your inhouse team!
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Managed IT FAQ

Managed IT Services in Dallas

What are managed IT services? What does a Managed Service provider actually do?

It's management, usually performed by an outside group, of a businesses computers (and computer related equipment), networks and software. It's also known by it's other title, outsourced Information Technology (IT). However, these Managed Service Providers are not motivated by fixing problems as they come up, they're interested in preventing them all together. A MSP is there to make sure your networks run smoothly, securely, and are dependable. The idea is to form a trusting bond with the client where their success is in both of our best interests.

What do Managed Services provide?

Managed IT Services are 24/7/365 and perform consistent check ups on your network and general IT infrastructure. You'll have access to a help desk to answer questions or provide advice to your team. Expect near immediate response to server emergencies to make sure your data is always protected. Also, they can provide on-site support for hardware and can also assist with various remote connect tools. Lastly, they can assist you with any hardware or software sales to upgrade your business.

Why do we require a monthly fee?

There are some businesses that offer a different service that revolves around fixing issues as they arise. Basically, you call and they come out to fix it and foot you the bill. Problems begin to arise when you start to question that technicians motivation. What's his incentive to double check for other problems when they finish the one they were called for? He would instead wait for you to call again where the problem becomes even more expensive. Computers/Networks require constant attention to make sure problems don't get missed and go out of control. That's what Managed Service Providers live by: fixing the issue while it's easily manageable. Therefore, we only offer our monthly-fee option to guarantee you a safe and healthy network.

How does the fixed-price model work?

ADVANTEX has worked with numerous clients over the years and has the ability to see the state of your network and roughly how many hours it will require to onboard and manage it. Once we are able to root out the serious issues, support will become a lot simpler and we take a switch into a role focused more on maintenance and "future-proofing" your business.

What if we don't have any network issues currently?

Often times, supposedly healthy networks are riddled with issues that slip right underneath the owners nose. This what ADVANTEX specializes in fixing. Beyond that, there is still plenty that needs to be done to the average network from installing necessary patches to improving security measures. We have the right eye for technology and the proper network management systems that can stabilize any network.

Which industries do you provide Managed IT services to?

ADVANTEX is capable of servicing many different industries including telecommunications companies, manufacturing companies, healthcare/dental businesses, oil and gas companies, accounting agencies, and even non-profits. Our service areas include Houston and it's surrounding towns as well as the DFW area.

What kinds of companies thrive under managed services?

Managed Services are not limited by the size of businesses and can be molded into a variety of different roles depending on what's needed. Small businesses may use managed IT to gain better control over their core business structure. Larger businesses can merge their in-house IT team with ours to free up their resources for projects. Virtually any business can take advantage of the 24/7/365 support provided by ADVANTEX.

Are there services for businesses that already have an IT Department?

Yes, many of our current clients have a working IT staff that we work with on a regular basis. Usually we're able help take over smaller daily responsibilities so the are free to work on large-scale projects. We're flexible with our services to fit your business and are willing to customize your own unique system! We offer a full range of support from complete coverage to just general network monitoring and antivirus prevention.

Is there any additional costs for using too many support hours?

Our monthly billing systems is based strictly on the amount of hardware and employees in your business. You will not be up-charged for requiring more than the usual amount of support hours.
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