Due to the concerns around the COVID-19, coronavirus, some businesses are taking proactive actions to lessen exposure by asking employees to work remotely.
Advantex has helped many clients over the years to develop their technology infrastructure for safe and secure home or remote work.
We do this by moving critical software applications to the cloud in addition to migrating e-mail to Microsoft Office 365 and establishing remote access to server-based applications with a VPN (virtual private network). These technology solutions allow your business to access critical business project information from a cellular or internet connection, any time day or night.
We're glad to support our clients in making the option of remote work a reality. We will put our best efforts into accommodating our client's business technology needs during this time. But, please understand that projects of this manner take time and effort that's outside of our routine support.
We would be glad to help your business with the necessary requirements to get your environment remote-friendly. Every business has different technology operations and needs, so please give us a call.
As for our support to you, please be assured that we've prepared our own environment for remote work. Each Advantex staff member can work remotely to ensure continuous client support. Additionally, our employees who may dispatch to your sites have been trained to practice the hand hygiene and routine cleaning recommendations as outlined by the CDC. You can expect continued support from us, regardless of future actions that may be required to support containment of this disease.
For any questions, please reach out to your Advantex account manager.
Sincerely, Your Advantex Team
When it comes to small business technology needs, it’s tempting to rely on what is already working and address issues as they arise. This may keep a company running and seem to be the best short-term financial decision. Someone in the organization can wear two hats: one for their own job, maybe as CEO, and that of the Chief Information Officer.
To properly manage technology is a challenge on two fronts. Firstly, understanding technology and troubleshooting to keep things running. Secondly, staying current with new options and integrations to optimize data management, virtual tools, and adapt to new cybersecurity threats. Therefore, this challenge cannot be an afterthought.
Hiring a full-time employee to manage technology isn’t always an option. That’s where managed service companies and a Virtual Chief Information Officer offer a surprisingly cost-effective way to free up time and energy so an organization can focus on what is most important.
Managed Services Companies provide the following to address small business technology needs.
Cloud computing offers the fastest, most flexible access to data, tools, and applications for businesses. With these things no longer location-dependent, employees are able to optimize their own time by working from anywhere, from their own devices, and being able to respond immediately to time-sensitive requests.
Virtualization allows instant access to information and real-time communication, allowing enterprises to avoid the myriad risks of location-dependent workforces and technologies.
As quickly as cybersecurity addresses a threat, a new threat is created in its place. This is becoming a reality. The more valuable the information, the bigger the payoff. And also, the bigger the loss in the event of a disaster. Unforeseen circumstances can either be devastating or require little more than a quick shift.
Business continuity is best achieved through vigilance and experience. Managed service companies offer the best chance for a business to be prepared and quickly recover from whatever threats they face.
Finding the best IT solution is an ongoing process as new technologies emerge. Furthermore, beyond finding what works currently, smart businesses manage technology in such a way that they can adapt and grow to meet new demands. Enterprise Resource Planning requires a large number of business operations to interact and exchange data. More and more demand has put on these systems. In other words, it's becoming necessary to find other systems. Knowing that the system is capable of handling the load and adapting provides security to move forward without reserve.
Not all data is useful. Deciphering actionable goals based on the vast amounts of raw data a business may possess is a unique challenge in and of itself. In fact, seeing how this information affects your small business technology needs and how it can be best utilized requires robust analytics.
Many parts of an enterprise will use the same applications and technology for their specific needs. Managed services companies provide the tools necessary to streamline inter-organization communication and connectivity. By taking a holistic view, they are in a unique position to offer additional services and technologies to optimize this system and make sure everyone is getting the most out of their own tools and data.
Managing technology and information is a full-time job. But it shouldn’t, and doesn’t, take full-time costs to enjoy its benefits. Get in contact with Advantex to find out what else our managed service company can help with.
As more information is being stored online, the value of each hack, no matter how small, is also growing. Securing small business cybersecurity might seem like a lower priority when allocating funds and resources. However, the cost of delaying is growing with every breaking news story.
On the way to work, one of your employees is listening to their favorite podcast. The charismatic, lighthearted host suddenly breaks character. They share their deep worry over a headline they read about a new, highly contagious virus. Even including cases reported near their family's hometown!
With the story fresh in their mind, your employee arrives at work and begins their morning routine. The third subject line they see in their inbox just so happens to be about the same virus outbreak. Out of concern, and curiosity, they open the email, which contains an attachment about how to keep yourself and your family safe. Everything seems ok until they open it and, without knowing it, open the door for the data on their own computer, and possibly your entire network, to be stolen.
Preventing hacking attacks takes an effort that must evolve as quickly as the tools hackers use. And it’s not just direct attacks. Suppose your social media manager uses a program like Social Captain to help reach new potential customers. Should Social Captain fail to securely store and encrypt your passwords, your company could end up being one of the thousands, even millions, affected if someone gained access.
That’s exactly what happened in early 2020. While Social Captain claims to have fixed the problem, and Instagram has admonished them for breaching their terms of service, this is just one of the many challenges of small business cybersecurity.
A few years back, Wannacry ransomware took advantage of a weakness in Microsoft’s operating system. Through it, Wannacry gained the ability to lock access to data on a user’s device, then demand a ransom. Even after paying the ransom, many users still didn’t regain access. Instead of adding the loss of their money and financial information to the cost of inadequate cybersecurity. For many, managed IT services would have provided the necessary protection against such loss.
Putting small business cybersecurity into place after the fact still might not be enough to protect your information. In the case of Ashley Madison, a hacker gained access to user profile information over 5 years ago. While many users provided fake names and other information to protect their identities, hackers also gained access to credit card data. Now, half a decade later, new hackers are still utilizing that stolen information to coerce users with bribes and threats.
Even if you think that using such elicit services as Ashley Madison comes with inherent risk, thousands of other companies have suffered such breaches. Graphic design site Canva suffered a data breach in January of 2020 in which the private information of four million user accounts was stolen.
Managed IT services can also help prevent hackers from using another of their favorite tools: collecting emails. Through the use of Blind Copy (Bcc), hackers can convince the recipient that an email is personal, and therefore more likely to be real. Should that individual forward the email, the email address of every recipient would be at risk.
Advantex prevents hacking attacks, through small business cybersecurity and managed IT services. Protecting the privacy and security of your data is a full-time job. With Advantex, you can trust your data is safe and get back to focusing on your business. Get in contact with us to learn more.
As the goals and reach of organizations are evolving, so must the approach to data access and storage. As cloud data management becomes more and more ubiquitous, the benefits of managed IT services are becoming more apparent. Public cloud services are a great option, but looking into other cloud service types is the next logical step for organizations working to maximize their efficiency and minimize risk.
The ability to quickly and freely access data within an organization and without is quintessential to daily operations. Various departments must be able to quickly exchange information, make sure updates are reflected wherever needed, and present a unified face in marketing and customer service. With so much data and so many people interacting with it, there come many inherent risks.
Many businesses are choosing one of the many cloud service companies and using it across their entire organization. This approach multiplies the cost of any unforeseen disconnection from that company. Any kind of outage might mean the loss of access to data or the loss of the data itself.
Choosing a single cloud service severely limits the ability to leverage the price. Should the service provider raise their fees, there isn’t much that can be done besides a costly overhaul of an entire data management system.
With the choice of so many cloud service types, depending too heavily on one risks missing out on the particular features that make each one unique. Public cloud may be useful for providing access to software services, but this may mean limitations on customization. It certainly means storing large amounts of data outside of a businesses’ own walls. A private cloud may mean a more personalized experience but demands an extra expenditure of labor, time, and money having someone manage it internally.
Multi-cloud systems are possibly the most flexible of the cloud service types. However, more moving parts means more difficulty integrating them and making sure all the services are communicating as efficiently and effectively as possible. Enterprises are still testing such technology, and it promises to be increasingly useful as it continues to develop. Addressing the risk of inflexibility through such a multifaceted system may still be trading one risk for another. Managing that risk internally presents quite a challenge.
Hybrid cloud systems leverage private and public clouds but incur many of the same risks from above. Be it the cost of internal data management and maintenance, limiting which and what kind of options are available because of compatibility issues, or just plain confusion, there is no simple answer.
Most organizations recognize the benefits of multi-cloud solutions. As they develop, this form of data management is becoming an integral part of the modern enterprise.
The good news is, managed IT services have proven effective in mitigating all of these risks and providing the most optimized cloud solutions. As this is emerging technology, dedicated, on-going support and updates provide the greatest chance of leveraging new options. Contact Advantex to learn more!