Cyber security services are more necessary than ever. Don't believe us? You might change your mind when you learn that a cyber attack occurs every 11 seconds.
You need to hire professional cybersecurity services to survive in this online-focused world. And yet, you shouldn't dive headfirst into selecting IT solutions. Not all professional IT services are the same, so how do you choose?
We're here to help. There are several important things to remain on the lookout for when hiring cyber security.
Keep reading as we discuss the 7 most important features to seek out in cyber security services.
1. Cyber Security Services With a Strong Reputation
You don't need to look far for evidence of bad IT solutions. Year after year, hundreds upon hundreds of companies suffer major security breaches. In the majority of cases, this results from subpar security standards and poor compliance.
Not everyone can avoid security breaches forever. However, you're unlikely to find the best of the best in the headlines.
Doing your research is never a bad idea. A simple Google search with a prospective company's name can often turn up the results you're looking for. If their name doesn't appear, that's probably a good sign.
Further, check out the testimonials that IT solutions have. Check who they partner with to get an idea of how trustworthy they are.
2. Knowledge and Capabilities
The IT world is diverse, encompassing a wide spread of specialties. There are firms that focus on security breach mitigations, while others focus on endpoint security.
The key is to find a provider that can handle your needs. Prioritize those that are up-to-date with the latest cyber security knowledge. These are organizations whose employees have recent certifications in modern security solutions.
This may be a bit of a challenge for a layman who doesn't understand computer science. That said, you can gauge an organization's capabilities by the breadth of services they provide. Well-rounded abilities are never a bad sign.
3. Professional Experience
As the saying goes, there's a big difference between theory and practice. Professional IT services don't mean as much if they are staffed by recent college graduates alone.
Experience is one of the most important qualities in the IT solutions sphere. While technology advances quickly, there are some core skills that every IT help should have. The only way to obtain them is to have years of work experience in the industry.
The age of your professional cyber security services is often the clearest sign. That means they have seasoned practices and policies. Though some of their employees may sometimes be a bit wet behind the ears, the organization's legacy makes up for it.
4. Customer Service
So you've found professional IT services with experience, knowledge, and a solid reputation. None of that matters if dealing with them is a headache.
You might get along only to discover that there are frequent miscommunications. They may take a long time to respond to tickets and may leave you in the dark about current developments. For all their resume may say, this is not a desirable state of affairs.
Find cyber security that makes customer service a priority. This means frequent, clear communication. Do not settle for a company that seems to put you low on their list of clients.
5. Overall Cost
It's easy for a company, when running the numbers, to go for the cheapest solution possible. But know that just as with everything else, you get what you pay for.
Professional IT services employ experts who have many certifications and years of experience under their belts. They use high-end technology to provide their services. These sorts of things do not come cheap.
This isn't to say you need to invest in a top-shelf, comprehensive, state-of-the-art solution. Just be sure not to skimp on what is arguably one of your most important costs.
6. Disaster Strategy
The above is all good and well when it comes to normal, everyday operations. But as we mentioned earlier, security breaches happen frequently. You need to prepare for potential digital disasters no matter how good your cyber security is.
Professional cyber security services worth their salt should shore up your defenses. They should implement a backup policy, make sure your digital infrastructure is robust, and establish emergency protocol. Proactive defense is always better than reacting in the wake of a security breach.
Your defense strategy must update with the times. Experts uncover new exploits and new attack vectors with every passing year. You want an organization that can prepare you for those many different situations.
Last but not least, you need to stay compliant with regulations. It's your responsibility to handle consumer data according to the law. Failure to do so can result in steep fines and may lead to a strike against your reputation.
IT solutions can and should keep you in compliance. These are experts not just with cyber security, but the laws that dictate data handling and storage.
Laws concerning compliance change with every passing year. Things get complicated when you consider international compliance, such as GDPR privacy laws. Trust in experts who understand the current legal landscape.
Find Professional Cyber Security Services Today
Cyber security services serve as the bulwark between you and the threats of our modern digital world. You want to find an organization that is reputable, knowledgeable, and capable. Prioritize companies that have the best customer service, keep you compliant, and prepare you for disaster.
Avantex provides cyber security services for clients across the board. Request a free consultation today and see the difference our expertise can make.